Free Shipping over 15000 PKR Nationwide
Cash on Delivery Nationwide
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1. How can I place an order at Zarqaaa?

To place an order, simply select your desired product, choose the size and color, add it to the cart, and complete the checkout process using your preferred payment method.

2. What payment methods does Zarqaaa accept?

We accept all major credit/debit cards, bank transfers, and cash on delivery (COD) where available. All transactions are secure and encrypted.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment until it reaches your address.

4. Does Zarqaaa offer international shipping?

Yes, Zarqaaa ships worldwide. Shipping charges and delivery time vary depending on your location. International customers are responsible for any customs duties or taxes.

5. How can I change or cancel my order?

Orders can be changed or canceled before they are shipped. Contact our customer support immediately with your order number to make changes.

6. What should I do if I receive a wrong or damaged product?

Contact Zarqaaa customer support immediately. We will arrange a replacement or refund according to our Exchange and Refund Policy.

7. How do I choose the right size?

Each product has a detailed size chart. Please refer to it before placing an order to ensure the best fit. If needed, our support team can assist with size guidance.

8. Can I return or exchange a product?

Yes, Zarqaaa allows exchanges and refunds for eligible products. Refer to our Exchange and Refund Policy for detailed instructions and conditions.

9. How long does delivery take?

Delivery within Pakistan usually takes 3–7 working days. International shipping times vary depending on the country and customs processing.

10. Does Zarqaaa provide discounts or promotions?

Yes, we regularly offer discounts, seasonal sales, and promotions. Subscribe to our newsletter or follow us on social media to stay updated.

11. Is my personal information safe with Zarqaaa?

Absolutely. We follow strict privacy measures. Your name, address, phone number, and email are securely stored according to our Privacy Policy.

12. How can I contact Zarqaaa customer support?

You can contact us via:

13. Can I request a product customization?

Yes, Zarqaaa offers customization for some products. Contact us to discuss your requirements and check availability.

14. What should I do if my payment fails?

If your payment fails, try again or contact our support team with your order details. We will help you complete the transaction securely.

15. Does Zarqaaa guarantee product quality?

Yes, all Zarqaaa products go through strict quality checks before dispatch. Customer satisfaction is our top priority.

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